My

Business

Principles

100+ rules that I operate under and help to guide my life

Business
Process

Replace human capital doing processes; with technology and systems whenever possible. Refocus them on new problem solving or system creation

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Business
Process

Train your talented people to be system builders

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Business
Process

The better the systems/tech is the faster the company can scale

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Business
Process

The more efficient the system/tech is the more time can be spent with customers

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Business
Process

Great technology makes people that interface the public able to focus on the customer not the system

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Business
Process

The better the system & technology the less talented people you need to operate it

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Business
Process

Anything that requires me, other than vision & systems engineering, I should turn into a system run by other people

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Business
Process

Process isn’t a process without 2 things (steps and measurement)

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Business
Process

Systems make everyone happy and efficient

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Business
Process

Break big things into small things: Everything is easy if you break it into small enough chunks. If it seems hard, break it down more

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Business
Vision/Planning

If I’m not spending most of my time doing one of 3 things something needs to change. Thinking, listening or communicating

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Business
Vision/Planning

In bad times, often the best strategy is to do nothing and see where to pivot too. Don’t move too quickly in the wrong direction

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